Specialists of Management concerning protection of the rights of consumers checked activities of four enterprises for dry cleaning of clothes and linen washing in Nikolaev. As Irina Tsygan fulfilling duties of the head of department reports, violations were found in two of them.
When checking JSC Esti-kolor-service experts established that the chemicals used at cleaning of clothes, are packaged in plastic bottles without any corresponding marking where have to be specified date of production of means, the term of its validity, the instruction on use and mission. Checking regarded it as violation of the rights of the consumers provided by Art. 15 of the Law of Ukraine "About protection of the rights of consumers". Besides, technological cards at this enterprise weren't on workplaces and demanded completion.
And in JSC Perlina for implementation of orders the obsolete equipment of release of 1979-1983 is used, the most part of operations is made manually, on washing machines there are no sensors of indicators of water temperature, washing time. On centrifuges of a cover were rusted. At the enterprise completely there is no production automation, and scales didn't pass state checking. In complaint books visitors left many records about unsatisfactory quality of services.
During checks the staff of management was convinced: because quite often marking on clothes isn't true, and quality of goods quite doubtfully, there are problems after dry cleaning: the product sizes change, glue laying on cuffs, collars is deformed, the clothes made of skin, become more rigid, paints fade.
Since the beginning of this year in management concerning protection of the rights of consumers 4 written statements concerning low-quality service on dry cleaning of clothes arrived, and two addressed were right, their requests granted. One consumer got advice about the solution of a question in a judicial order.
For those it is broken